Meet Jordan

Graphic design had always been a passion of Jordan’s. But after years in the creative design industry, he realised it was time for a change.

“I really enjoyed what I was doing, but it got to a point where I wanted to do something more fulfilling,” he said. “I wanted to make more of a positive change and impact in people’s lives.”

It was this change of heart that led Jordan to the disability support industry, the eQuality Support team, and his employee of the month nomination.

However, Jordan’s transition to support work didn’t come without its challenges.

“The entire transition was a learning experience, not just doing my CERT and placement,” he said. “It was also getting used to what the role required, I had to make sure I was giving the right kind of support.”

Jordan started with eQuality Support in February 2022. Flash forward to June, and he has been praised for helping onboard new disability support workers.

Influenced by those who trained him, Jordan knew how important it was to share valuable tips with new teammates.

“My own training was great, especially when my trainers would share their helpful pointers with me,” he said. “I think it’s really important to share that knowledge with new support workers.”

Jordan was also congratulated for how he interacts with clients. His managers say that most clients can’t wait for Jordan to work with them.

“I’d say the most rewarding part of my job is putting the client first and doing what they want to do,” he said. “I get enjoyment from their enjoyment. I like to do activities that they enjoy and get something out of.

Though he describes himself as “pretty chill,” Jordan does need time to debrief after stressful shifts.

“I like to exercise and sort of fall back into my routine. The good days come with the bad, so it’s important to know that tomorrow is a new day.”

When he’s not at work, Jordan spends time outdoors and makes time for his creative outlet, photography.

“I love hiking, bike riding, surfing, camping, all that,” he said.