Live Your Way with Personalised Disability Support Services
At eQuality Support, we provide high-quality, person-centred disability support services in Ballarat, Geelong and the surrounding communities. As a registered NDIS provider, we’re here to support you to live safely, independently and confidently, in a way that feels right for you.
Whether you need help with everyday tasks or more complex, ongoing support, we take the time to understand your goals, preferences, and lifestyle and tailor support to your life. Not the other way around.
Click Here to Start Your Support Journey
Support That Starts With You
At eQuality Support, we know that no two people are the same, and neither are their support needs.
You might be looking for help with daily tasks, support to build confidence, or someone who is consistent and truly listens. You might be navigating complex needs or looking for a provider who works alongside you, not over you. Whatever your situation, we’re here to walk alongside you and shape support around what truly matters to you. At your pace and on your terms.
Who We Support
We support people living with a range of needs, including:
Stroke and Acquired Brain Injury
Intellectual and Developmental Disabilities
Autism Spectrum Disorder
Huntington’s Disease
Spinal Cord Injuries
Dementia, MS, MND, Cerebral Palsy and more
Positive Behaviour Support needs
Physical, Visual and Hearing Impairments
What We Can Help With
Your support might include:
Personal care and daily living assistance
Skill building and independence support
Household tasks
Getting to appointments or out into the community
Support coordination and connecting with allied health
Every support plan is personalised and flexible. Whether your needs are simple, complex, short-term or ongoing, we listen, adapt and work with you every step of the way.
What Makes Us Different?
At eQuality Support, relationships come first.
Values-Based, Person-Centred Support
Your goals guide your support. We listen, adapt and tailor care around what matters to you.
Experienced with Complex Needs
Our team is confident and capable in supporting people with high support needs and behaviours of concern.
Local Teams Who Know Your Community
Our Support Workers live and work across Ballarat and Geelong, providing consistent, local support.
Real Relationships, Not Roster Rotation
We prioritise continuity so you can build trust, confidence, and genuine connection.
Collaborative Partnerships
We work closely with families, carers, Support Coordinators and Specialist Disability Accommodation (SDA) providers to achieve better outcomes.
Building Independence, Step by Step
Watch how structured support, collaboration with Allied Health and consistent routines help build confidence in everyday independent living skills.
Frequently Asked Questions
What are disability support services?
Disability support services may include help with daily tasks, personal care, social activities, transport and more. These are tailored to your NDIS plan and personal goals.
How do I access disability support services?
Most people access disability support through the NDIS, a government program for Australians with disabilities. If you’re eligible, you’ll receive a personalised plan that may include daily support, community participation, Supported Independent Living (SIL) and more.
How do I pay for disability support services?
Most services are funded through your NDIS plan. Whether you’re self-managed, plan-managed, or agency-managed, we can work with you or your Support Coordinator to make the process simple and clear.
Am I eligible for 24/7 disability support?
If your NDIS plan includes Supported Independent Living (SIL) or similar high-support funding, we can provide 24/7 support, including overnight and active shifts as required.
Ready To Talk?
Let’s build the right support, together, tailored to you.
Call us on 1300 378 254
Or contact us online
Your goals. Your support. Your way.