Marketing & Communications Officer

We want to hear from people who want to improve disability services for the better.

Hey! Great to meet you. 

Are you an experienced marketing and communications professional looking for a new challenge? Do you have a passion for creating and implementing successful marketing strategies that positively impact the disability community? If so, we want to hear from you!

  • Purposeful work within the disability support industry.  
  • Work on the beautiful Surf Coast with a supportive team. 
  • Join a friendly team who care deeply about the people we support.

About the company

eQuality Support is a NDIS registered disability support company servicing the Ballarat and Geelong regions. We have two offices, one in Ballarat and one in Torquay.  

We bring together business professionals, health specialists, and disability support workers to empower people with disability to live the life they choose.  

We’re known for providing individualised support services that achieve exceptional outcomes for clients with high or complex needs. One of our super-strengths is our flexibility and responsiveness to client needs. 

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Position Purpose 

The Marketing and Communications Executive will assist with the development and delivery of strategic Marketing Communications plans to recruit Disability Support Workers and build brand awareness and affinity in regional Victoria. 

Key Responsibilities

  • Marketing and Communications Planning & Execution: Execute Marketing and Communication plans through targeted marketing campaigns, aligning plans with other areas of business.
  • Digital Marketing and Comms Management: Manage internal and external comms across a variety of platforms.
  • Market Research: Conduct market research both internally and externally across the business as required.
  • Internal Communication Management: Rollout brand guidelines and ensure effective internal comms are implemented 
  • Business Relationships: Be a team player. Develop strong relationships with all stakeholders internal and external  

Experience & Qualifications

  • 5+ years of Marketing and Communications experience  
  • Communications & PR experience (highly desired) Strong written and verbal communication skills across various channels. 
  • Planning and Campaign management with ability to multitask 
  • Creativity: Able to come up with innovative ideas for campaigns and create accessible and relatable content for people with disability. 
  • Analytical skills; audience insight to leverage into thinking and planning  
  • Team player who thrives in a collaborative environment with a flexible approach. 
  • Tertiary qualification in Communications, Marketing, or related field 
  • Digital experience with social media, online platforms, and website content management systems 


We value your time and skills so in return, we offer: 

  • Opportunity to work on the Surf Coast in a rewarding industry 
  • Great work/life balance with a growing company  
  • Learning and development opportunities  
  • Equal opportunity employer 
  • Access to counselling through an Employee Assistance Program. 

People & Culture

  • You’ll join a close-knit and supportive team who love to socialise and get lunch together!    
  • Be part of a culture that is grounded in strong moral and ethical principles. The values that guide us daily are to act with integrity, treat everyone equally, make a difference every day, and to work with passion.  
  • With a can-do and can-adapt approach to disability support, which extends to the workforce, you’d be working with people from diverse backgrounds and career experiences.  

How to apply

We’re an inclusive workplace and warmly welcome applications from people with disability, Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, people from diverse cultural and linguistic backgrounds and all intersections between.  

Please let us know if you have any needs during the application and recruitment process. Just contact Jacki, our People Experience Partner: jacki@equalitysupport.com.au – 0497 365 343.  

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